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What makes a good photograph?
- Sharp, clearly focused image - at least the
main part
- Full range of tones from the whitest white
to the blackest black
- Attention drawn to the main subject of the
photograph
- Clear, distinct center of interest or emphasis
without distractions
- True, vibrant colors
- Definite subject or theme
- Good finish quality.
What makes a good album?
- Sequence of images tells the story of the day
and makes sense
- Good photographic quality throughout
- Logical flow from one image to the next
- Consistent color and quality throughout
- Solid mechanical feel and workmanship
- Good protection and alignment of photographs.
I'm
very particular about the quality of my albums and carry only the
models that offer good looks, durability, reasonable production
turnaround, and follow-up support.
Making the Contact - Questions
to Ask
When should we look for and book our photographer?
As soon as your wedding date has been selected
and your ceremony and reception site are contracted, or 6-12 months
in advance.
What should we ask a photographer on the phone?
Determine your desires and requirements before
making any contacts, so you can rule out those you don't like. Make
sure the photographer is available for your event date.
If not, get recommendations. The goal of your initial call
is to determine if the candidate deserves a visit. Don't try to
cover all possible technical details or detailed pricing; just get
a general range.
How can we make sure the photographer is a professional?
Trust your intuition. If it seems like an amateur
operation, it probably is. Being "full time" does not
guarantee a true professional quality operation. Here are a few
possible indicators of a pro, as opposed to a hobbyist:
- Legitimate sales tax license, plus any other
required license for your state or province.
- Proper business insurance. (Don't expect the
candidate to show you his business documents, just ask for assurance.)
- Professional, well-maintained equipment with
backup systems.
- Clean place of operations (if damp or musty,
imagine that mold growing on your negatives and prints!)
- Membership in a professional associations like
the Professional Photographers
of America (PPA), Wedding
and Portrait Photographers International (WPPI), or the Wedding
and Event Videographers Association International (WEVA). (Do
not use non-membership to disqualify an otherwise excellent candidate.)
Services to Get
What are the possible situations for photography?
I consider the bold items essential:
- Informal environmental pictures, with B/W glossies
for engagement announcement; plus small framed prints for placement
on desktops, gifts for the families, wall-size display, or creation
of a sign-in card for display at the wedding reception
- Formal bridal portrait in gown, taken in advance
- for newspaper, etc.
- Wedding couple's portrait session in advance
- Rehearsal dinner
- Getting ready at home
- Pre-ceremony preparations at ceremony site
- Pre-ceremony portraits on wedding day or different
day
- Ceremony (no flash) with processional,
etc.
- Formal groupings after the ceremony
- Reception activities, plus informal
groupings of families and guests
- Next-morning brunch, if held.
- Photographs of members of the wedding party
with their significant others, presented to them in folios as
a wedding favor.
I
offer all of the services shown above and consider the underlined
items as the minimum essentials for wedding photography. The
most popular options among my clients are informal environmental
portraits and the on-site preparations on the wedding day.)
Rehearsal dinner photography? Next-Morning Brunch?
Yes, here are two a great opportunities for spontaneous photographs
of the couple with attendants and families. While no substitute
for wedding day photographs, this gets many of these group shots
out of the way and captures a spontaneous part of the wedding celebration
that is often missed. It also can provide a more natural "everyday
clothes" photograph of the wedding couple if a casual environmental
is not done.
How much should we pay for wedding photography?
Some bridal consultants say 10-20% of the overall budget. Due to
the variation of markets, expectations, and practices around the
country, I won't give specific numbers. Here's how to answer that
one for yourself. First, list your requirements and expectations.
Look at some examples to get an idea of price vs. quality. Note
your preference for style and manner of working. If you are considering
economizing her ask yourself, "How much would I pay to correct
things if my photographer fails?"
When inquiring, don't ask "How much do you
charge?" Ask, "How much should I invest to get what I
want, based on my needs and the logistics of my event?"
The most important thing to realize is that your
photography and video are the only tangible wedding-related purchases
that are strictly for your benefit and hopefully will provide benefits
years after the wedding.
I
do not respond to price-only inquiries initiated by phone or email
because each prospective cleint has individual needs, so I obtain
some information on the event and give an estimate based on that.
At time of contracting, I insist on making a FULL DISCLOSURE or
prices for additional prints and albums, so there are no suprises
later. I am a firm believer in up-front pricing for what it
will take to deliver the result the client expects without depending
on add-ons later.)
How can we stretch our very limited budget?
If you are on a limited budget, it is even more imperative that
you make wise choices to get the best value for your investment.
Do not succumb to lowballing schemes with a small entry and and
unpleasant surprise AFTER the wedding when you find the results
poor or the initial package inadequate.
A
popular cost-saver with my clients uses the Art Leather Galaxie album,
which has two photographs per page side (four visible at a time)
with all photographs in the 5x5-inch size. This saves considerably
on album production time and gives the client ALL the images within
a month of the wedding.
For small intimate weddings, consider having professional
portraits only done during the week rather than on Saturday or Sunday.
Although I discourage the portraits-only plan for larger events,
some opt for that and have the main event covered with video-only.
If you do choose to have amateur coverage of the event, at
least have the essential portraits of key individuals professionally
done.
What about having a friend or relative do it?
I advise against imposing on friends and relatives to do the official
photography. However, a competent friend may be to an incompetent
"professional." It is unfortunate when a couple truly
limited in budget gets poor results. (I cover this about six topics
ahead.) There is another big danger here. If the photography
fails for any reason, then there is lifelong damage to the relationship.
Amateur coverage usually fails due to:
- Inadequate flash and battery power for the
long distances and large rooms involved
- Unfamiliarity with church or synagogue photography
regulations
- No tripod and no remote shutter release as
needed for non-flash ceremony photographs
- No backup equipment and procedures in case
something fails
- No experience with dealing with common wedding
situations
- Improper film which is too contrast and unflattering
- No experience with proper posing and grouping
- Inadequate technical knowledge of photography
beyond automatic cameras
- Inability to work effectively under the time
pressure
- Inability or unwillingness to forgo enjoying
the party to concentrate on doing the photography
- No knowledge or access to professional processing,
printing, retouching, and album supplies
- Use of 35mm or smaller formats in situations
which demand medium format
Do we need both video and photography? Does
video coverage of the reception eliminate the need for candid stills?
Video and photography are different media. Watching a video is different
from going through your album. Of the couples I have worked
with, those who got video had no regrets, while those who skipped
it regret not getting a good video (one done by a pro, not
by a friend). Sometimes couples get video and a limited photography
plan. They depend on video to capture the sound and motion
of the day and photography primarily for portraits and groups.
What are the dominant styles?
Portrait-based and photojournalism. The former
depends on use of a studio setup, or portrait session at some location
where lighting and posing are carefully controlled. It is someone
more invasive and demanding, but provides the elegant results some
brides prefer.
Photojournalism demands alertness and preparation
of the photographer to capture the natural, spontaneous images of
the day. Most do take a short time for formal group pictures, but
the majority are done without prompting or commands to smile. To
take advantage of this style, expect to have a large number of pictures
in your album. It is the choice for reality with least intrusion
and a natural flair.
Even
though I advocate photojournalism, my opinion is that even a wedding
photojournalist must know the principles of how to flatter a subject
with portraiture. I also include certain must-have groups even if
the overall preference is for journalism.
I
also believe that many wedding photographers call themselves "photojournalists"
in response to the market demand, but do not actually practice it.
Our photographer's (or videographer's) contract
states that we must use his studio for the video (or photography)
too, or have no video at all. Can he do that?
I'm not a lawyer, but to the best of my knowledge
and belief, in the U.S. it is an illegal provision prohibited by
Anti-Trust Laws. Illegal contracts are simply not binding. This
may be a tip-off to an uncooperative studio.
I
have offered both video and photography since 1998 and have handled
both media at a given even. My current preference is to choose
the one medium that's a best fit for the client and me, then refer
the client to a colleague for the other. I will make this
referral once our relationship has been established with a contract.
Even when I actively pursued getting both media for a particular
assignment, I never insisted that a client use me exclusively for
both.
Our photographer wants to limit what guests
will take with their cameras. Why should that make a difference
to him?
I
personally have no objection to and feel no threat from guests with
their camera. In fact, if I'm not occupied at the moment, I offer
to take group shots with the guests' cameras. There are certain
times, like the 15-minute post-ceremony formal session, where I
need the attention of the group.
But, I've heard of several local photographers
who claim that all wedding images are "copyrighted and cannot
be photographed by guests." That is patently wrong!
Images on negatives and prints can indeed be copyrighted.
There are some critical times, like during formal portrait sessions,
where guests cameras distract the subjects, casing them to look
in divergent directions. The guest's flash may also cause eyes to
be closed for the pro's shot (which you are paying for). Also, some
churches prohibit flash during the ceremony. Guests' flashes in
this time are not only distracting. They also spoil the wonderful
existing-light shots your photographer may be striving for. If guests
behave with consideration and manners when using their cameras,
there will be no problem.
What about those disposable cameras?
The single-use cameras with built-in flash (required,
since most receptions are indoors), are good for the 5-7 foot range.
They work best for guests taking snapshots of other guests. In my
experience at weddings where these cameras were distributed, the
wedding couple later reported to me that one or two always get inadvertently
carried off by guests, and of those remaining, about 40-50% of the
shots are printable (others are underexposed or blurred). With the
cost of developing and printing, figure $17-20 per camera. The disposables
ARE NOT a substitute for professional coverage.
If you have already devoted adequate resources
to your professional coverage in photography and video, the disposables
are a nice adjunct and will give you another slant on the wedding.
Just make sure the guests know how to activate the flash and where
to deposit the used cameras. If your photography budget is tight,
better off devoting that extra $200 to your pro coverage.
What are the relative merits of large studios
vs. independents?
Quality of work and service are more important
than size. Large studios offer resources and backup in case your
assigned photographer gets sick. Some feel more comfortable in dealing
with a larger, more substantial firm. Most employ subcontractors,
many of whom use photography as a supplemental income source or
are just learning the trade. Some big studios are geared to low-budget
events. Small studios and independents excel at individualized personal
service. You will most likely have your first contact directly with
the actual photographer who will do your event. The advantage here
is that your album will more closely reflect your personal wishes.
Small or large, make sure the photographer takes
his profession seriously.
How can we spot the good photographers?
If ones you have interviewed all seem the same,
then you haven't found the right one. Don't accept any excuses for
sloppy photography. If the sample looks fuzzy or off-color or frayed,
expect the same if you hire that candidate. Colors and tones should
be natural and accurate. You should see detail in the whites (gowns)
and dark (tuxes) parts of the image. I am personally impressed by
wedding albums that portray the true feelings and events of the
day and make the people look genuine and natural, while flattering.
Very important: The photographer will be a part of your day and
possibly interact with your family and friends. He is at his BEST
at the appointment. If you sense insensitivity or abrasiveness,
it will be much worse at the wedding. He must be a TEAM PLAYER with
others involved in the wedding, such as your clergy, your videographer,
and your catering director.
Our photographer seems to have a real "attitude
problem." How can we prevent this from spoiling our day?
If you discover this at the wedding, your only hope is to have someone
calm the situation as much as possible. Winning an argument or threatening
to sue accomplishes nothing if the individual storms off the scene,
leaving you high and dry. Avoid such individuals; however, many
are deceptively nice until they have your contract.
Sometimes this behavior results from fear or insecurity
of losing control of the elements needed to make photographs up
to his standard. The remedy is to make it clear that you have confidence
in your photographer and will do everything possible to cooperate
with him, in exchange for his treating your family and guests with
respect and courtesy. It is also essential to have everything clearly
in writing and not to go on verbal promises, as many misunderstandings
occur when clients fail to receive something offered casually but
not promised in writing.
Now, about the "clod" who is insulting
your guests ... you have two choices. One is to have him escorted
from the scene by the resident "security force." Here's
another. Have one of the more persuasive members of the family or
wedding party calmly approach him: "Something seems to be bothering
you. The bride wants very much to enjoy her wedding day. How can
we make things go well for you, so that both of you will be happy
- and civil?" Hopefully, that will diffuse the situation.
Why shouldn't we have a friend or relative
do it instead of a pro?
Wedding photography is both an art and a science,
requiring someone with the proper equipment and the right skills,
plus the demeanor to be effective and creative under pressure. It
is almost impossible to be a guest and at the same time, concentrate
on the technical details of photographing an entire day. Trust your
once-in-a-lifetime wedding to a "pro-for-a-day" and you
will have bad feelings for a lifetime.
I feel that asking a guest to do the official photographs and no
different from asking dinner guests to work for their meal. The
biggest equipment failing of amateur photography in lieu of pro
(for weddings) is inadequacy of flash power. Compared to at-home
shots, the flash must cover a greater distance in rooms with higher
ceilings for a longer day with slower film. Wedding pro flashes
have 5-6 times the power for three times as long as even higher
end amateur flashes. Don't discourage your guests from bringing
cameras, but DO suggest that they enjoy themselves as guests and
they should not interfere with your hired pro.
What are the relative merits of 35mm and
medium format?
Most professional wedding photography is done in
medium format (6x4.5, 6x6, or 6x7 cm) because of its inherent superior
technical quality and ease of enlargement production. A larger negative
will make inherently sharper enlargements. The 35mm negative is
3.6x2.4 cm and requires a higher enlargement factor for a given
print size, so grain and focus errors are much more apparent. Medium
format has lots of flexibility for cropping and alignment. It is
much easier to retouch blemishes, scars, lines, and pimples in medium
because it can be done right on the negative -- 35mm is too small
for this. When considering the production of a 10" album, the
lower cost of 35mm equipment and processing is overshadowed by the
cost of custom printing the material to make it work in the album.
But 35mm is gaining in popularity for professional
wedding photography. It works very well (a) for smaller, intimate
weddings where large group shots are not required, (b) as a adjunct
to medium format coverage, taking advantage of the latest autofocus
technology and zoom lenses, (c) when the logistics demand use of
a light, compact system (e.g. wedding on a boat).
Is it advisable for our photographer to do the
formals in medium format and the candids in 35mm?
This depends on the methodology and philosophy of your photographer.
I usually don't because it complicates logistics (twice as much
equipment and supplies to carry), and I can see a difference in
image quality in a side-by-side comparison of group photographs
or other compositions requiring resolution of detail. Many contemporary
photographers employ the mix of formats using the advantages of
each. Let your eyes judge the merits.
What is the best way to get a mix of black-and-white
photographs along with color -- assuming that's possible?
If using the B&W just for the newspaper, then ask for a Panalure
(b&w) or glossy color print. If you want some b&w for their
artistic merits, your can either have some images originated in
b&w film, or have it all shot in color and decide later which
ones are best for monochrome treatment.
Some professional labs now offer Kodak Ektamax
prints for B&W images from color negatives. Advantage is that
you get a nice print, while avoiding the logistical hassle of having
two film types shot which complicates the photography and increases
chance of a mistake. But Ektamax is really a color paper with B&W
dyes. If you are asking for B&W for its archival properties,
or want substantial B&W coverage, get traditional B&W film
and materials (Kodak agrees).
What about getting the negatives and making
our albums and enlargements?
A benefit of commissioning a professional photographer
is full service all the way to creation of a finished album. There's
processing, sorting, designing the book, mounting the pictures,
etc. But some photographers simply give you a stack of proofs and
negatives -- and that ends your relationship with them. It seems
like a good way to save costs and get a lot for your dollar with
great flexibility. I estimate that these photographers charge more
per hour than their full-service counterparts!
However, it's wise to cover the disposition of
the negatives in contract. Most reasonable photographers provide
for release 5-10 years after the event if you keep your address
information up to date.
I
will provide you with all of your negatives provided that you order
500 dollars or more reprints no later than 90 days following the
receipt of your proof book.
What are the popular album types?
Library Bound - simply the best. Bound as a real
book. Photographs are individually matted, then matte-pages are
bound as a book with a personally tooled leather cover. The most
expensive, but the most elegant and long lasting. To my knowledge,
the only ones in the US are from Leather Craftsman (Farmingdale
NY), Capri (Mount Vernon, NY),
and Zookbinders (Chicago, IL).
Z-Page - photographs are slid into the page, which
forms the border or matte. The page has steel pins on one edge for
snapping into a cover. Most covers are of simulated leather, such
as Art Leather's
Aristohyde. It's cheaper than library-bound and allows pictures
to be changed later, but it's less elegant. This style is the most
popular in US today.
Post-bound - similar to above, but page ends and
covers have 2-3 holes for screw posts. It's an old style, subject
to distortion.. Posts gradually loosen, allowing the album to fall
apart. Offered by several major album companies such as Tap and
Holson.
Hinge-bound - ends of pages form a brass hinge.
Pictures slide into paper pages which are thinner than two styles
above. Pages and covers twist and distort. I have seen these fall
apart in short order. I recommend against them and won't list the
makers.
What about getting loose pictures and putting
them in our "magnetic" album?
These albums will not preserve your pictures. In
time, the adhesive will deteriorate and the covering will fall off.
It may adhere to the picture surface and destroy the emulsion. Pictures
won't stay put! A danger with any album that puts a picture surface
behind a plastic cover is the picture sticking to the plastic, which
ultimately pulls away the color layers, or mildew growing under
the plastic. I have yet to see an off-the-shelf album that compares
in quality, workmanship, and durability to a custom-made pro album.
What can we do if our album and enlargements
are way overdue? How can this be prevented?
If at the booking stage, make sure completion schedule
is addressed in contract and accept no verbal assurances. If after
the wedding, review your contract to determine if the items really
are overdue according to the terms. Make sure you have fulfilled
your part of the agreement, including payment of balances due, completion
of selection, approval of album design, and return of previews.
Also look for clauses about seasonal variation in completion times.
If the items really are overdue, try a series of gentle but increasingly
firm reminders. Get a commitment as to when things will be done.
Be a squeaky wheel!
I don't recommend legal action unless you get stonewalled
by the studio or repeated reminders fail. Once things go into arbitration
or litigation, your items may be held up pending the outcome particular
if the studio makes a countersues. Other recourses include contacting
your state's pro photographer's association, the local Better Business
Bureau, and if all else fails, the Court System. If things get tricky,
communicate in by certified letter to establish a paper trail.
How can we get away from the standardized
"posed" look?
First, put enjoyment of the wedding day ahead of
posing for pictures! Choose a photographer whose
samples illustrate the look you want and who is willing to work
with you in creating a unique repertoire of images. If you have
some unique or novel ideas, share them with your photographer. Do
some brainstorming together before the wedding day.
How can we lessen the intrusion and enjoy the day?
Pick
a photographer who works unobtrusively and goes for natural expressions.
If doing formals and portraits, schedule as many as possible early
in the day - before the ceremony, or even on a prior day. Make sure
the photographer is keenly aware of your wishes.
Should the bride and groom see each other
before the ceremony for portraits?
Don't worry this unless you want lots of portrait
groupings or combinations which involve the bride and groom in the
same picture. I firmly believe that couples who are opposed to a
pre-ceremony photo session in wedding attire, for whatever reason,
should not be pressured, coerced, or embarrassed into it. But they
must also be made aware of the consequences with respect to picture
results or impact on the flow of the day. If you want lots of posed
romantic portraits, there's no other way, unless you are willing
to take time out from festivities or don wedding attire a few weeks
later for photos.
In my personal experience, many couples have regretted not meeting
in advance for nice pictures and some moments alone. But NOT ONE
COUPLE that met in advance ever regretted it; many admitted afterwards
that it was their most memorable experience of the day. Many have
started a new tradition of the First Meeting. Let it be a private
personal moment you share before the vows. You will see each other
close up at your best. And it is a wonderful opportunity for spontaneous,
expressive pictures that really show your relationship. What an
improvement over "ASOC" pictures (artificial smile on
command)!
Do we need to feed the photographer?
The photographer's day starts several hours before
the wedding and goes on for several hours after the party's over.
It is a long, hard, tense day of being creative under pressure.
It is in your interest to help him function comfortably and effectively,
and providing a suitable meal helps; it doesn't have to be a full
banquet meal. Your caterer may offer a sandwich or snack that's
just right and will be greatly appreciated.
I recently dropped the contract requirement for provision of a meal.
I do ask my clients whether or not a meal will be provided, so I
can bring a cooler or plan for an office style break.
How can we get everyone in at least one
picture?
This is easy for very small events, but challenging
when the guest list climbs toward 100 or more. In my experience,
the best way, when having formal seated dinner service is to get
table shots (before main course, preferably). Or, have the master
of ceremonies call for a huge group shot of all the guests. It's
fun and makes a great shot for the album!
How many previews should we expect?
Depends on the style and approach of coverage,
length of coverage, and size of the wedding. For a ceremony and
reception with dancing and over 100 guests, you should have at least
75. Possible guide: 15-30 images per hour. Beware of photographers
who claim the 40-50 previews will result from a 6-hour event with
125 guests! If you have read this far, e-mail me with this code
#: 040867 and I will discount your photography package 100 dollars.
What about slide previews?
This is where projection slides are made in lieu
of the usual paper previews ("proofs"). Advantage is that
you view the images 3-8 feet across, not 5" across. Plus, there's
a mechanism for photographer input in the design and faster turnaround
of the album. Disadvantage is that this format is not as portable
as print previews. I
use what I consider to be the best of both worlds: slide previewing
with a take-home video or digital previewing (see next question).
What about video-only or digital previewing?
Some photographers use devices like the Tamron
Fotovix to convert negative images to positive images on tape, or
the Snappy video framegrabber to capture
video images for display and manipulation on personal computers.
Each image gets a unique number for identification. The photographer
can zoom on the image to simulate cropping or enlarge the faces
so you can judge expressions. This saves the cost of actually printing
slides or paper proofs, which are among the highest expenses of
photographing a wedding.
I
make videotapes of the wedding preview slide shows. These
include personalized covers, electronic titles, and background music.
The slide sequence is repeated with image numbering for an
order reference. Still, this is no substitute for slide or
print previews for critical image selection.
Photographers using the Fotovix may also add titles
and music to spice up the show. Often, several copies are made,
saving you the hassle of returning proofs or worrying about who's
got your proof album. Downside is that video at this stage does
not have the color accuracy or resolution (ability to show detail)
of photographic materials. It is also hard to plan out your album
with them images appearing sequentially on tape; that step is relatively
easy with prints spread on a table, or 2" slides on a lighted
surface. However, a database listing of the images, sequenced to
the video, makes selection and ordering a snap. For my own work,
I have retained the use of projected slides even though I can transfer
the negative images directly to video; nothing matches the impact
and quality of photographic projection in my opinion.
I have personally used digital previewing with private websites for
the client to enable the images to be shared with their relatives
and friends. So far, I have had great success with this. But I'm
not ready to abandon slide or print previewing yet.
Why do albums take so long? How can we
speed it up?
Biggest delays occur before the order is compiled
(see prior question) and are due to some family member holding up
the selection. Other big delays are due to laxity on the studio's
part, so make sure your contract gives a completion time based on
when order is submitted. And get your selection made on time!
I recently switched from a large out-of-town laboratory to a small
family-owned one that offer excellent qualtiy and personal service.
That reduced my turnaround time considerably, and in some
cases, I was able to give a one-week turnaround on quantity enlargments.
How long will our photographs last?
Several labs claim 100 years for their color prints
when not abused. I think properly-sprayed and mounted prints will
last as long as the marriage! Kodak has now a Promise of Excellence
program which effectively gives a lifetime guarantee to portraits
done with their products through studios in the P/E program. However,
don't pick a photographer based on his film brand, as many get great
results with Fuji film as well as Kodak.
How can we best preserve our photograph
album?
Keep the album closed and flat; don't store it
vertically. Keep it in a cool dry place. Don't expose the pictures
to excessive UV from sunlight or fluorescent lights. Avoid abrasion.
When kids arrive, store the album till they are old enough to respect
it. And keep the photographer abreast of address changes so you'll
get the negatives before he trashes them. I have personally made
replacement albums; the most recent due to destruction by the family
dog, so store it out of Rover's reach!
Can we save money by getting black &
white instead of color?
No! Even though B&W film is cheaper, developing
and printing are more expensive because B&W has not been automated
to the extent of color and usually required hand processing and
printing. So expect to pay a premium for B&W coverage.
Why can't we just copy the proofs to save
money?
- It's illegal, unles you have been given written
permission to do so.
- Quality will be very poor.
Of course, some photographers do not claim copyright
and even release the negatives. The right of a photographer to copyright
the photographs has a firm basis in law. A number of copyright infringers
have learned the hard way that illegally copying a photographer's
work is a big no-no and cost them LOTS of money in damages and fines
- and legal fees! So unless you have written permission, don't try
it - and don't ask anyone to do it for you.
How can we be sure our photographer won't
mess up?
Photography inherently involves an element of risk
and speculation due to its technical nature. You can lessen the
chance of problem by booking a competent photographer and clearly
communicating your event information and expectations.
But mess-ups happen. Film jams. Labs ruin film.
Cameras break. Most photographers are very sensitive to customer
perceptions and will try to remedy the situation or compensate you
in some way. (See question about overdue items.)
What if our photographer gets sick or has
an emergency?
Most have a contract provision that says, in effect,
that in such instance they will attempt to get a substitute, but
that their liability is limited to a refund. This is where professional
association membership is important; members cover for each other.
However, realize that all the details of your wedding involve an
element of risk.
How can we get the most from our photography
investment?
- Establish a win-win relationship with your
photographer.
- List the essential and important people to
be photographed.
- Be on time for your portrait sessions.
- Insist that your wedding party and family members
be on-time
- Tell them how important your pictures are and
that you consider cooperation a personal favor to you.
- Ask your guests (or have the best man do it)
not to interfere with the pro when he's doing group shots and
formals.
- Most importantly, ask your photographer, "What
can we do in terms of cooperation to help YOU do the best job
for US?"
Our photographer did a great job? Is tipping
appropriate?
The size of your order for additional prints is
one indication of your satisfaction. The most valuable gratuity
is your recommendation of the photographer to others. And a very
special token of appreciation is a personal letter of recommendation
to the photographer. I can't speak for other photographers, but
I have refused offers of cash gratuities.
How or where can we learn more?
Work as an assistant for a photographer for a day
to observe from the other side of the camera. Take Photo 101 at
a college.
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